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IMPORTANT NOTICE FOR ONLINE & MOBILE BANKING CUSTOMERS
BCB will be performing an upgrade to our check imaging system.
What does this mean to you?
During the weekend of March 24-26 you will have sporadic access to images during the release installation. We expect the upgrade to be finished around noon on Sunday, March 26th, 2017.
We thank you for your patience and understanding during this period, and apologize for any inconvenience.
For further information please contact Deposit Operations at 201-823-0700 extension 2280.
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BCB celebrates National Cyber Security Awareness Month by sharing some facts about two of the major cyber security issues
1) How does it work?
As a sender, you don’t need to do anything differently when send/receive email except that your email is attached with an image file which contains confidential information. All outbound emails will be scanned automatically by BCB secure email system (ZixCorp email encryption).If the content of the email contains personally identified information (PII) or non-public information (NPI), the email will be encrypted and sent to BCB secure message center. The recipient will receive a notification shown as below.
The recipient clicks on “open message” to access BCB secure message center. If this is the first time, the recipient needs to create a password by following the password rules. Then click “register” button. The recipient will be directed to BCB secure message center where he/she can read, reply the email.
If your email is attached with an image file such as scanned pdf file, jpeg, bitmap, etc. which contains confidential information, you need to add a keyword “encrypted” anywhere in the subject line to force the email going out encrypted. It is because ZixCorp email encryption is not able to scan the content of image files.
2) Reset password
As a secure email recipient, if you forgot your password or your account is locked out, you can self-reset your password. Simply click “reset” button in the login page and enter your email address, new password and re-enter new password. Click “reset” button. See the screen shots below.
The system will send you an “activation” email immediately. Open that email and click activation link. That’s it! Change your password will also unlock your account.
If you don’t receive the activation email, please check your junk mail folder.
If a customer needs to send confidential information to BCB, such as sending in W2, social security number, bank statements, etc, please direct the customer to BCB secure email portal. Go to www.bcbcommunitybank.com, click on “Account Tools” and scroll down.
You will see BCB secure email portal icon. If the customer has registered his/her email with the portal, the customer can use the credential to login or click register button to start registration process which is exactly the same process as reset password described in section 2.
In BCB secure email portal, the customer can only send email to BCB employees.
Please note that protecting our customer’s personally identifiable information (PII) is not an option. It is a law!
Social networking websites such as Facebook and LinkedIn allow you to reconnect with old friends and make new ones in your personal or professional life. They allow you to share ideas and the events of your life with the people in your network. However, the ease with which people can obtain the personal information you make available can be cause for security concerns. If you use social networking sites, you can protect yourself by following a few simple guidelines.
Be wary of making too much personal information available online. Online banking and e-commerce sites frequently use “challenge questions” to help you recover a forgotten password, or for other security purposes. Often, your online profile will contain enough information to answer these questions. If a hacker has access to this information, he may be able to break into your online banking account. In fact, some online quizzes are nothing more than veiled attempts to gather answers to challenge questions.
Most social networking websites provide a way to limit what information is available and who can see it. Familiarize yourself with how the privacy settings work, and set them to limit your exposure as much as possible. If your social networking website has no privacy settings, consider taking your online socializing elsewhere.
E-commerce websites are held to a higher security standard than most other websites. Social networking sites have a spotty track record when it comes to protecting personal information. Even if your favorite website provides privacy settings, it may not enforce them as well as advertized.
Use a password for social networking websites that is different from the ones for your e-mail, e-commerce and financial websites. Ideally, you should use a different password on each website.
Consider refusing friend requests from people you don’t know. They may be interested in more than your friendship.
Links sent in messages sometimes lead to websites that distribute malware. Consider the source of the message: is it from someone who never sends you messages? Does the message sound like something your friend would send? If it looks suspicious, ask your friend if they really sent it. If they didn’t, their computer may be infected with malware which actually sent you the message.
If you have children, talk to them frequently about how to remain safe online:
BCB’s online domestic wire transfer service is a safe, simple and time saving option for you to manage all your business needs.
Simply take a picture of the front and back of your check using your smart phone. A confirmation will be sent to your device upon successful transaction. It’s that simple!
Protect yourself from email scams, identity theft, ATM skimming and more. Learn about fraud protection today.
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Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...
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